Date: EU-OPS compliant documentation Operations Manual Maintenance Expositions Checklists Emergency Procedures Manual Quality Manuals Auditing Cabin Crew Manuals Technical Logs Cat II Procedures Cards MNPS and RVSM Approvals Passenger Safety Briefing Cards Consultancy Certificates   Updating Service

This manual provides procedures and guidance to duty and operational personnel which safeguards the corporate reputation and optimises response actions in the event of a serious incident or accident. It is a "life-raft" of emergency action procedures on the ground. Accidents and serious incidents are difficult and complicated to deal with. Providing a comprehensive manual containing carefully considered procedures will assist organisations to handle the most difficult of situations in a structured and preplanned manner.